WHAT IS "VITA HOST"?
We are an end to end solution for your short term let. Our What We Do page has more information.
WHERE DO YOU OPERATE?
We currently operate in Alicante, Torrevieja, Orihuela Costa, Punta Prima, Guardamar but are always happy to extend coverage to new cities (city centres) so please do get in touch.
DO I NEED WIFI?
Wifi is essential but don't worry; we can provide this if necessary on a monthly basis.
DOES THE PROPERTY NEED TO BE FURNISHED?
No, we have a partnership with a furniture rentals company and can arrange furniture from 250 euro per month.
CAN I ONLY USE SOME OF YOUR SERVICES?
We manage the whole process.
DO YOU HAVE ANY MINIMUM REQUIREMENTS?
We only assist where a property is available for two weeks or more.
HOW MUCH DO YOU CHARGE?
20% (+IVA) of the total booking fee plus the cleaning fee (will be paid by guests).
WHAT LANGUAGES DO YOU SPEAK?
We can communicate to guests in English, Spanish, French, German, Finnish and Russian.
WILL I HAVE FULL ACCESS TO MY AIRBNB ACCOUNT?
Absolutely, you maintain full control of your Airbnb account. We only ask that you put an email address that we set up for you to manage your account so that we can receive notifications when you get enquiries and bookings. Most guests choose the first host to respond so we need to make sure we can keep an eye on requests!
CAN I HAVE MULTIPLE LISTINGS?
If you are lucky enough to have more than one home, then absolutely. And we would be happy to manage as many listings as you wish to create.
DO I HAVE TO PAY IF I DON'T GET A BOOKING?
No. Sometimes, there are quiet periods (not very often, but sometimes!) and if your property does not get booked, we will not charge you.
DO I NEED TO APPROVE A BOOKING?
Once you’ve booked our services, you can relax, we will take over and handle all booking enquires and requests. We will vet the guest and ensure that only verified guests and those with good reviews can book. It’s important to know who’s staying in your home.
DO I NEED TO CONTACT THE GUEST BEFORE OR DURING THEIR STAY?
We take care of all communication for you. We will liaise with the guest on your behalf: co-ordinating the check-in, check-out time and any questions they have. We aim to keep all correspondence on Airbnb so if there is a problem, the Airbnb resolution centre can access all the information in one place.
HOW MANY SETS OF KEYS DO I NEED TO GIVE YOU?
Ideally, we need 4 sets of keys.
HOW DO I GIVE YOU MY KEYS?
We will arrange a suitable time to come and collect the keys from you.
ARE YOUR SERVICES AVAILABLE ON WEEKENDS AND BANK HOLIDAYS?
Yes! We are available everyday.
CAN YOU TAKE OVER MY LISTING?
Definitely. Just get in touch with us via email at hola@vitapropertyhost.com
HOW DOES THE CHECK-IN WORK?
One of our team will be waiting at your home for the guests to arrive. Once they have arrived, we will show them around the apartment, explain how various features of the apartment work and clarify any do’s or don’ts.
HOW DO I GET IN TOUCH?
The best way of getting in touch is via email hola@vitapropertyhost.com
CAN YOU DO BACK-TO-BACK BOOKINGS?
Absolutely. As soon as one guest leaves we aim to have another in on the same day. Our housekeeping team will make sure your place is spotless between check out and check in!
Contact Us
Want to know more? Get in touch
We are working in
Alicante, Torrevieja, Guardamar del Segura, Punta Prima, La Zenia, Cabo Roig, Dehesa de Campoamor.
Make a Call
+34 631 689 218
Send Us Mail
hola@vitahost.es
info@vitahost.es